Business Communication Portfolio Assignment Example | Topics and Well Written Essays - 1000 words

Business Communication Portfolio - Assignment Example Despite the fact that the possibility of amusement at Disney Land is commonly alluring for kids however it is introduced so that individuals from everywhere throughout the world appreciate visiting it (Jackson, 2011, p.139). In Hong Kong, it has been worked with fuse of International Theme Parks Ltd, The Walt Disney Company and the Hong Kong Government (Hong Kong Disneyland, 2013). The association is consistently expanding its alluring spots while improving the general amusement experience. Tremendous business portfolio regularly produces extraordinary challenges for Disneyland which in this manner influences consumer loyalty and long haul relations with different organizations. For example, on ends of the week or open occasions the parks become stuffed which causes enormous challenges for the guests. This paper plans to introduce two business-business letters identified with Hong Kong Disneyland. Horizon Event Management Company 26th Street, across Southern Avenue Hong Kong October 12, 2013 Mr. Robert James The Operations Manager Disneyland Resorts Hong Kong Subject: Complaint for poor hotel administrations. Dear Sir, On October 10, 2013, the understudies of Foundation School grade 4 to 6 visited the Hong Kong Disneyland Resort alongside the educators and other staff individuals. It was a school trip essentially masterminded to improve the imaginative feeling of understudies while empowering them to comprehend various stories. Also, to assist them with picturing the old style characters they have been finding out about since youth. Our point was to engage youngsters through most ideal methods. Nonetheless, the understudies didn't discover Disneyland as engaging as it has been showcased (Haberer, 2010, p.4). A large portion of the staff individuals griped about the mischief of representatives particularly the individuals who have been on obligations in the Toy Story Land. Subsequently I wish to whine about the poor administrations that the school has gotten fro m the eminent Walt Disney Company. The visit was masterminded by Skyline Event Management Company. In the wake of visiting the amusement parks, understudies were required to compose an extensive survey of the whole outing. This was done so as to increase inside information about their discernment and thoughts identified with various animation characters. Also, they were expected to form stories with the assistance of their preferred kid's shows. They were additionally asked by the occasion directors to fill the criticism structures with respect to the whole outing. The criticism structures which we got were sufficiently huge to tell us about the poor administrations of your staff individuals. Understudies were profoundly de-spurred and even a portion of the guardians grumbled to the school the board with respect to the outing. Guardians were an excessive amount of worried about their children’s wellbeing. The majority of them accepted that the entertainment meccas and rides a t Disneyland were undependable for little youngsters. Here, I might want to include another significant thing that since Disneyland is promoted basically to the kids then why the administration has introduced such hardware which is unmistakably hazardous for youthful ones? Additionally, the more established individuals visiting Disney Land carry on discourteously with the little youngsters while then again, the overseeing staff for the most part don't react to the client grumbles. Indeed, even today I needed to hang tight for around two hours to meet you and at long last I was informed that you are occupied in some gathering and would not be accessible until one week from now. Every one of these things have enormously baffled us and thus I demand you to prepare you staff individuals while guaranteeing that more seasoned